For a physician/provider group practice, medical documentation is vital, since many patient relationships last for years. But in a busy practice, documentation can reduce the time available to see patients, or make patients wait longer.
When our primary practice physician/provider clients start using Scribes, they immediately notice the work environment improvements a Scribe makes in the office. Many primary care physician/providers without Scribes take their work home and chart on the weekend, but using a Scribe changes that on the first day. Primary Practice physicians/provider often comment that Mountain View Scribe Services has given them back their weekends, and the real time documentation provided by Scribes allows them to interact more with their patients.
This can improve patient—and caregiver—satisfaction.
Many of these same benefits translate to Urgent Care. Urgent Care facilities can have unpredictable shifts, with doctors going from idle to overwhelmed in a matter of minutes. Record-keeping can slow down care and stress doctors who are concerned with getting to patients as quickly as possible.
Scribes in an Urgent Care setting can alleviate this pressure by providing documentation support that’s quick and accurate. This also can contribute to improved care.
Urgent Care Scribes can also help keep documentation consistent between physicians and providers, since many Urgent Care facilities may be staffed by different individuals across a variety of shifts. A Scribe providing documentation support has been known to reduce or even prevent provider burnout.
Mountain View Scribe Services provides carefully trained Scribes who are more than capable of handling the fast-paced environment of an Urgent Care facility. They maintain HIPAA compliance, and many are pursuing long-term careers in medicine, so they are invested in providing exceptional performance.
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